I. Why Do We Gather Information?
We collect information to maintain and improve our attentive customer service through maximizing your experience on our Site, an extension of our wonderful offline service. More importantly, the personal information that you submit allows us to provide you with the products you purchase from us, notice of specials, news of interest, and any new products or services that we may offer. If you have not signed up to receive such information and would like to do so click here. If you no longer wish to receive such information and have signed up previously, edit the preferences in your account details, or you may call 800-233-4307.
II. What Information Do We Gather?
There are two types of information that we gather on the website: personal information and non-personal information. We collect personal information that you submit to us to facilitate transactions via our Site. Usually it involves placing an order, a request for information, a catalog, or submitting a question, but may involve another request. To receive information that you request or to complete the transaction you desire, you will be asked to provide certain personal information, such as your name, physical address, email address, telephone number, professional credentials, and other identifying information (collectively, “PII”). By voluntarily providing your information, you are consenting to the collection and use of that information by nuherbs. You may always opt out of receiving future emails by clicking here or by calling 800-233-4307. You will be removed from such list in a reasonable time.
Like other companies, we collect non-personal information when a visitor enters our Site. Non-personal information refers information that we collect or receive when a visitor enters our Site but which does not by itself identify a specific individual. Non-personal information may include your computer Internet Protocol (“IP”) address, the type of operating system you are using, how many people visited a page, and other similar information. We use such data to increase your browsing experience and to monitor traffic on our Site, among other methods, to analyze the effectiveness of our Site.
III. When and to Whom Do We Disclose Your Information?
nuherbs co. does it best to safeguard your privacy. We do not sell or lease your contact information to other companies for marketing purposes. When it is required, we will share your information with companies with whom we partner to provide you with better service/products. These strategic partners help us with mailing, processing payment card transactions, and marketing and research, among other tasks. We may also be required by law to disclose your information in response to a lawful request by law enforcement, judicial, or other public authorities, or in connection with a legal obligation. In such instances, we will disclose your PII upon receipt of a court order, subpoena, or other lawful process, or where otherwise required by law. We reserve the right to disclose your information in the name of public safety, national security, or to aid law enforcement in their investigations.
IV. How Do We Protect Your Data?
nuherbs co. has taken measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. While we strive to make your information as secured as possible, no transmission system or data network can be guaranteed to be 100% secured. As a result, you acknowledge that there are data security and privacy limitations inherent to the Internet which are beyond our control, and that the security, integrity, and privacy of information exchanged between you and nuherbs cannot be guaranteed.
V. Updating and Correcting Your Information
You may access and edit your information that you have provided to us at any time by logging into your account online through our Site. In addition, you may access and correct your information by writing to us at the address below.
VI. Children’s Privacy
This site is not designed or intended to attract children under the age of 13. nuherbs does not collect information from any person that it actually knows to be under the age of 13.
We reserve the right to change our Policy and will attempt to notify you on the website of any changes. The current Policy will be posted online at all times. Each time you browse the site, you agree to the Policy posted.
VIII. Your California Privacy Rights
Under California Civil Code section 1798.83, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties’ or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address:
14722 Wicks Blvd.
San Leandro, CA, 94577
Please allow 30 days for a response.
IX. How to Contact Us
Please contact us at the above listed address if you have any other questions about this Policy or our privacy practices.